The Role of a Fractional Chief Revenue Officer (CRO)

Introduction

At Reditus, we hold that startups need the best revenue teams to help them grow quickly. This is what a CRO can do for your business. These executives bring strategic knowledge to help the startup scale. However, many startups are unable to afford a good CRO.

One solution that is gaining traction is the use of a Fractional Chief Revenue Officer (Fractional CRO). In this post, we will look into the use of Fractional CROs. We will explore their role, benefits, and how they help startups grow.

Similar roles and titles are Fractional Chief Growth Officer and Fractional Chief Commercial Officer. Roles vary, but tend to include marketing, sales and customer success teams.

What is a Fractional Chief Revenue Officer (Fractional CRO)?

A Fractional CRO is a revenue generator; an experienced leader who works part-time or on a contract. They are short-term or long-term sales leaders. Fractional CROs develop and execute a strategy for their clients. This role aligns sales, marketing, and customer success to drive business growth.

At Reditus, they are part of an overall Fractional Revenue Team. This team includes sales, marketing, customer success, and fractional revenue operations. A team like this offers you a competitive advantage over a single CRO.

A Fractional CRO firm offers their skills and services on a part-time basis. Fractional CROs help firms increase sales and grow over time. They use their broad industry knowledge to quickly grow their clients.

The Complexity of Growth

Fractional CRO services include in-depth revenue program reviews, tailored strategies, and continuous improvement. Their insights and impartial point of view enable you to identify and take advantage of growth options. Fractional CROs play a broad role in driving growth: planning, execution; sales and customer success.

Benefits of a Fractional CRO

1. Cost-Effective Solution

A full-time CRO may be both difficult for your budget as well as too much for your needs. Fractional CRO companies provide the expertise of a growth leader at a fraction of the cost.

2. Flexibility and Scalability

Fractional Chief Revenue Officers offer flexibility with work on both a short term or long term basis. This allows firms to grow their team as needed. We suggest you hire a Fractional CRO, meaning with past work in sales leadership, marketing and customer success.

3. Industry Expertise

Fractional CRO agencies bring a wealth of skills across various industries, markets, and business models. Their diverse skill sets enable them to bring fresh perspectives and help you make well-informed decisions.

4. Objective Insights

A Fractional CRO offers an impartial view, free from internal biases or politics. They objectively evaluate existing strategies, identify gaps, and recommend solutions. These recommendations improve your sales processes and establish growth and retention policies.

5. Quick Results

Fractional CROs dive into firms quickly. They leverage their experience to make an immediate impact. This ensures a more rapid ROI than a full-time executive.

How Fractional CROs Drive Revenue Growth

  • Strategic Planning
    Fractional CRO professional services include detailed reviews of your current programs. They then develop plans tailored to the company’s unique goals and challenges. These plans include sales pipeline work, pricing strategy, customer segmentation, and go-to-market approaches.
  • Sales Enablement
    Fractional CRO’s also drive sales enablement. These programs empower sales teams with the tools, training, and resources to achieve their goals. They develop and refine sales cycles, establish metrics, and ensure alignment between sales and marketing.
  • Revenue Optimization
    The Fractional CRO will analyze pricing, identify growth opportunities, and optimize revenue streams. They implement data-driven strategies to increase customer lifetime value (LTV) and enhance growth.
  • Customer Success Strategies
    Fractional CROs enhance customer success by creating customer retention and growth programs. They ensure customer satisfaction, develop customer journeys, and drive upsells. These efforts maximize revenue from existing customers.

How to Hire a Fractional Chief Revenue Officer

  1. Define your specific needs and revenue goals. You should understand what you are trying to achieve. If you haven’t defined what your target market, sales cycle, sales targets and desired growth rates are, then you may need a broader fractional revenue team rather than just a CRO. Understanding what you require will help you identify the skills and experience you’re looking for.

     

  2. Define the candidate profile you need. They should demonstrate relevant experience and track records at similar companies and industries. Consider skills such as relevant sales strategy, sales execution, sales cycle management and leadership. 

     

  3. Identify one or two candidates for consideration. Remember, this is a part-time contractor, designed to be low-risk. So it’s ok to move quickly and test someone out for a month or two. A good CRO may have already found you, or you may have found their content. If so, that’s a great sign that they can sell. Check out their LinkedIn profile for relevant skills and clear presentation.

     

  4. Be sure to assess the candidate’s fit into your team and culture. Perhaps most importantly, you need to have a good working relationship with your Fractional CRO. Look for solid communication skills, adaptability, and ability to collaborate. 

  5. We recommend 1-2 conversations total, and if you like the candidate, to move into a reduced-cost 4-8 week trial period. If they’re good, they’ll quickly propose a similar low-barrier to entry offering anyway. Such efforts are designed to lower the cost of sale, so look for such an offer from the candidate.

     

  6. At this point, we recommend sitting back and watch how the candidate sells you. Let them take the reigns and observe. This, better than anything, will indicate if they know what they’re doing, and if they are the right person to represent your company. 

Conclusion

Fractional Chief Revenue Officers (Fractional CROs) are a low risk way to grow your startup. Their expertise, flexibility, and cost make them a great option to enhance your growth strategy.

With a Fractional CRO, you get seasoned leadership without committing to a full-time hire. This lets your startup scale quickly, make informed choices, and stay competitive. Their experience helps drive strong revenue growth and can greatly increase your company’s value. Contact Reditus if you’d like to learn more.

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