Tim Koopmann / Managing Director & CCO
Tim is a versatile and accomplished business development and sales management leader. He is an award-winning top-performing sales professional and results-driven leader experienced in achieving meaningful results for customers. Tim’s focus areas are Account Management, Channel Sales, Direct Sales and Sales Leadership.
Why the Classic Sales Deck No Longer Stands Alone The B2B sales deck was once a cornerstone of the sales pitch: a carefully crafted, pre-packaged presentation intended to walk a potential customer through a one-way narrative. Every B2B rep used their deck as a script, a tried-and-true sales pitch designed
Know Thy Enemies Staying ahead of your competition is critical in B2B sales, where closing deals requires sharp insights and strategic positioning. One of the most effective tools to gain this competitive edge is the competitor battlecard. This simple yet powerful resource equips your sales team with the essential information
Want to Lose a Customer? Here’s How! If you’re eager to send customers running for the hills, all you have to do is drop the ball on a few key fronts. But for those who want to avoid the costly churn and never lose a customer, let’s dive into the
Too Many Day Jobs? Are you the founder or leader of a small B2B startup? Is founder-led sales weighing you down, keeping you from other priorities? If you’re like most founders, the only thing you like about sales is when you get to talk about your product or service and
Pay Me Please For B2B tech startups, effective cash flow management is crucial to sustaining operations and fostering growth. However, one challenging scenario that can disrupt this flow involves a customer who refuses to pay. This situation not only strains financial resources but can also consume considerable time and effort.
For early-stage startups, accelerating sales is critical to survival. Startups need to grow rapidly, establish market presence, and generate revenue—all while competing against established players. However, these ambitious goals often lead founders into a common trap: hiring a full-time sales leader, only to discover the long hiring process and the
Winning the Long Game with SaaS Customer Retention Acquiring new customers may feel like the ultimate achievement in the B2B SaaS space, but it’s just the beginning of a longer journey. The real victory lies in retaining those customers, transforming initial signups into loyal, long-term users. Startups in the B2B
Change the Game with Fractional Teams In the constantly changing landscape of tech startups, founders aiming for rapid revenue growth often hit a wall: limited resources and budget constraints. Scaling up feels impossible—where do you start, how do you maintain growth, and how many expensive hires do you need to
Small B2B tech companies need every advantage to stay competitive, and Fractional Customer Success Services offer a scalable solution to boost growth. This post explores how to maximize your existing customer relationships and unlock new revenue potential by leveraging fractional CS expertise. Tap into Growth with Your Existing Customers In
A fractional chief customer officer gives a growing SaaS company executive-level customer success leadership without the cost or timeline of a full time hire. For companies built on recurring revenue, this matters more than it looks. Net revenue retention, not new logos, is what determines whether growth compounds or resets
Why Fractional Customer Success Matters A fractional chief customer officer gives a growing SaaS company executive-level customer success leadership without the cost or timeline of a full time hire. For companies built on recurring revenue, this matters more than it looks. Net revenue retention, not new logos, is what determines
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