Read Tim Koopman's Blog Posts

Why the Classic Sales Deck No Longer Stands Alone The B2B sales deck was once a cornerstone of the sales pitch: a carefully crafted, pre-packaged presentation intended to walk a potential customer through a one-way narrative. Every B2B rep used their deck as a script, a tried-and-true sales pitch designed

Know Thy Enemies Staying ahead of your competition is critical in B2B sales, where closing deals requires sharp insights and strategic positioning. One of the most effective tools to gain this competitive edge is the competitor battlecard. This simple yet powerful resource equips your sales team with the essential information

Want to Lose a Customer? Here’s How! If you’re eager to send customers running for the hills, all you have to do is drop the ball on a few key fronts. But for those who want to avoid the costly churn and never lose a customer, let’s dive into the

Too Many Day Jobs? Are you the founder or leader of a small B2B startup? Is founder-led sales weighing you down, keeping you from other priorities? If you’re like most founders, the only thing you like about sales is when you get to talk about your product or service and

For early-stage startups, accelerating sales is critical to survival. Startups need to grow rapidly, establish market presence, and generate revenue—all while competing against established players. However, these ambitious goals often lead founders into a common trap: hiring a full-time sales leader, only to discover the long hiring process and the

Introduction For early-stage B2B tech startups, having the right leadership, such as a Chief Revenue Officer (CRO), can make all the difference between stagnation and accelerated growth. However, hiring full-time executives can be expensive and often unnecessary at the early stages. That’s where a part-time VP of Sales—sometimes called a

Winning the Long Game with SaaS Customer Retention Acquiring new customers may feel like the ultimate achievement in the B2B SaaS space, but it’s just the beginning of a longer journey. The real victory lies in retaining those customers, transforming initial signups into loyal, long-term users. Startups in the B2B

Change the Game with Fractional Teams In the constantly changing landscape of tech startups, founders aiming for rapid revenue growth often hit a wall: limited resources and budget constraints. Scaling up feels impossible—where do you start, how do you maintain growth, and how many expensive hires do you need to

Small B2B tech companies need every advantage to stay competitive, and Fractional Customer Success Services offer a scalable solution to boost growth. This post explores how to maximize your existing customer relationships and unlock new revenue potential by leveraging fractional CS expertise. Tap into Growth with Your Existing Customers In

Why Customer Success? Customer success (CS) is crucial to the long-term success of B2B tech firms. In today’s market, keeping and growing your existing clients can be even more important than winning new ones. For those firms that rely on recurring revenue, every client counts. The cost of losing just